Director, PDM Business Process & Operational Excellence - Foster City

KEY RESPONSIBILITIES

Reporting to the Senior Director, Pharmaceutical Development and Manufacturing (PDM) Business Process & Operational Excellence (OpEx), and part of the larger PDM organization, the Director, Business Processes & OpEx will support the success of PDM by leading cross-functional business process mapping, identifying improvements to existing business processes and leading Operational Excellence (OpEx) initiatives that span multiple PDM functions; OpEx initiatives at individual manufacturing sites are not in scope. Success in this role depends on being able to utilize the tools & training associated with business process management in a strategic capacity to drive continuous improvement and innovation in Chemistry, Manufacturing and Control (CMC).

FOCUS AREAS

• Lead cross-functional business process mapping and OpEx initiatives. This requires exceptional facilitation skills to gather SME input to design clear end-to-end business processes that are practical and meaningfully improve current processes / approaches, in addition to expertise in business process and OpEx methodologies and tools

• Ability to analyze situations and/or data, applying sound judgment and reasoning, to identify and resolve problems and make recommendations. These will typically be high impact processes that have implications across multiple PDM functions

• Ensure initiatives are set for success to deliver on time and within budget with appropriate stakeholder management

• Proactively identify and drive continuous improvement and innovation opportunities across PDM

• Interface with members of the PDM Extended Leadership Team to drive meaningful process improvements in PDM

• Utilize excellent analytical, communication and influencing skills, as well as a keen problem-solving ability, to drive helpful change and continuous improvement

• Mentor and influence PDM lean enthusiasts as a trainer for lean methodologies and member of the wider PDM Operational Excellence community.

BASIC QUALIFICATIONS:

• A degree in life sciences or a relevant business area with 12+ years of varied post-graduation experience in Pharmaceuticals, Biosciences or a related industry. Or MS with 10+ years of relevant experience. Or PhD with 8+ years of relevant experience.

• Blackbelt in Lean and/or Six Sigma

• Expertise in 1+ areas of Chemistry, Manufacturing and Controls

• Experience leading cross-functional biopharma strategic initiatives

• Experience in design and leading business process mapping kaizens with a variety of stakeholders and SMEs

• Experience with business process mapping tools such as Signavio and/or Visio

• Strong interpersonal skills, change management and conflict resolution skills

PREFERRED QUALIFICATIONS:

• Solid understanding of current industry trends and application of insights into day to day work

• Demonstrated ability to understand complex and complicated situations and to strip out complications

• Outstanding verbal and written communication skills with the ability to effectively interact with all levels within the organization

• Outstanding stakeholder management/service for a wide variety of services and facilitation needs.

• Enthusiastic and experienced in change management with a growth mindset approach

• Proactive in educational growth and best practices in the areas of Operational Excellence, Innovation with ability to train, mentor, influence and inspire others to amplify growth.