Executive Director, Global Head of Medical Affairs Technology

仕事内容

Executive Director, Global Head of Medical Affairs Technology

Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. We strive to transform and simplify care for people with life-threatening illnesses around the world. Gilead's portfolio of products and pipeline of investigational drugs includes treatments for HIV/AIDS, COVID, HBV, HCV, HDV, Oncology and Cell Therapy as well as Inflammatory Diseases co. Gilead is a patient centric, science focused company.

Reporting to the Vice President, Global Medical Strategy and Operations, this individual is responsible for driving global delivery of technology tools to enable accomplishment of the Gilead Medical Affairs strategic goals including evidence generation, strategic content management, customer engagement and relationship management, insights generation and technological innovation. This individual leads a global team and partners with stakeholders in Medical Affairs, Development, Commercial and IT organizations to develop and drive solution implementation at scale while advising stakeholders on how to tap into emerging and evolving technologies to enable business capabilities. Key to the success of this role is aligning tools to performance expectations and continuously adapting systems to the evolving technology landscape and stakeholder demands, while working within a matrix environment to cultivate tool advocacy with senior leadership.

This is a site based role at our global headquarters in Foster City, CA.

Responsibilities include but are not limited to:

• Develop and implement the Gilead Medical Affairs Technology/Digital Roadmap, in collaboration with the Global Head of Insights, Digital, Data & Analytics, Global and Affiliate Medical Affairs leaders, IT, Legal, Compliance, and Medical Governance and Commercial colleagues, to enable achievement of Medical Affairs strategic goals.

• Serve as technology product expert, balancing the needs of the platform (performance, scalability, cost, data integrity) with the requests of the business (new functionality, speed to market, integrations) during roadmap planning and delivery, while architecting and designing innovative solutions that allow for a best in industry Medical Affairs organization.

• Provide comprehensive portfolio management and support services across platforms, ensuring project/system leads deliver new solutions that are timely, within budget, and fully aligned with business needs. Responsible for actively providing status updates across the portfolio to multiple stakeholders.

• Leverage technology internally to scale the Medical Affairs Technology team applying automation, asynchronous processes, and AI to team management, operational support, testing, and technical support.

• Drive Medical Affairs technology tool maturation by refining processes, delivery templates, tools, and partnerships with key software vendors.

• Conduct MA technology benchmarking and participate in executive best practice sharing forums to assess current platforms and tools against industry best practices and emerging innovations, providing recommendations for improvement and future investment.

• Cultivate relationships with external experts to advise on Medical Affairs technology infrastructure innovation.

• Provide technology sustainment and support, including oversight of user acceptance testing (UAT), support processes including knowledge hub, and release and system lifecycle management to ensure long-term platform reliability and usability.

• Enhance organizational technology fluency by driving education, enablement, and adoption programs that empower users to fully leverage technology and systems.

• Develop and oversee resources (human and financial) to effectively and efficiently drive Medical Affairs Technology roadmap deliverables.

• Work collaboratively to increase awareness of business outcomes impacted by technology project governance. Success is measured through improved business outcomes through roadmap delivery.

• Lead major organizational projects with aggressive timelines, broad scope, and high impact according to established initiatives.

• Develop creative and effective solutions to address inter- and intra-project priority conflicts, resource constraints and other problems which may impact project goals and deliverables across multiple programs.

• Collaborate with relevant departments within Medical Affairs, across Development and Commercial as well as IT entities to establish and maintain communication channels, work practices, and processes.

• Partner with Medical Affairs colleagues for technology requirements, system development, change management, process improvement and project management for successful implementation and sustainment.

Knowledge, Experience and Skills:

• College degree with 10 to 12 years global Medical Affairs technology tool experience in CRM, Analytics and/or Technology modernization and LEAN methodology delivery practices

• Additional certifications in Veeva or Data Science preferred

• Demonstrated practical and technical experience in business case development, planning, implementation, operation, and management of medical affairs technology initiatives.

• Proven experience articulating and advising on the strategic value of new technology, business-enabling technology or operational enhancement solutions

• Demonstrated excellence shaping end to end user experience, delivering effective, creative and simple solutions to complex problems Excellent communication skills, including the ability to break down complex structures and ideas into consumable concepts for a diverse set of stakeholders, from entry to expert level

• Demonstrated excellence in managing teams in matrix environment and delivering on highly complex multiple projects simultaneously

• Demonstrated excellence in delivering skilled communications around change management that build system adherence

• Demonstrated excellence in building and maintaining relationships with senior leaders

• Highly organized with a strong attention to detail, clarity, accuracy, and conciseness

• Uncompromising ethical standard and conduct

• Able to motivate and foster team & cross functional collaboration