Manager - SAP Material Management & Segmentation

仕事内容

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to pursuing scientific invention to prevent and treat life-threatening diseases, including HIV, viral hepatitis, and cancer. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California.

You will be part of a team that is helping millions of people live healthier, more fulfilling lives. We are a close community where every individual matters and everyone has a chance to enhance their skills through ongoing development. Inclusion is one of our core values, which means we are creating and fostering a work environment where our differences are valued, and everyone feels respected and empowered to bring their authentic selves to work. By joining Gilead, you will further our mission to discover, develop and deliver innovative therapeutics for people with life-threatening diseases.

The Gilead Business Services center in Raleigh’s Research Triangle region is home to some of the company’s critical shared service teams in North America, including Information Technology, Global Financial Solutions, HR Operations and Procurement Services Desk. These functions provide the necessary support to ensure Gilead’s business runs effectively and efficiently. The center is also a catalyst for standardization of processes, digital transformation, and technology optimization. Please check out more at https://nccareers.gilead.com/

We are seeking an experienced Manager - SAP Material Management & Segmentation with a strong background in Life Sciences to lead the design and implementation of SAP MM and Segmentation Functions. The ideal candidate will possess deep expertise in SAP MM & Segmentation, regulatory compliance (such as GxP and FDA), and life sciences processes. As a Business Systems Analyst, you will play a critical role in designing and optimizing solutions for MM & Segmentation processes, ensuring seamless integration with other SAP Modules (PP, QM & EWM) and driving business process excellence in a regulated environment. This role involves strategic oversight and technical expertise in SAP systems, working closely with cross-functional teams to enhance material management, segmentation, and overall system integration.

Key Responsibilities:

SAP MM Module Support and Optimization:

• Implement, configure, and support SAP Materials Management (MM) solutions. · Analyze business requirements related to MM functionality and provide recommendations for system improvements.

• Troubleshoot and resolve issues related to SAP MM, including purchasing, inventory management, and material master data.

• Perform system upgrades, patches, and other changes to ensure SAP MM remains aligned with business needs.

Segmentation Strategy and Implementation:

• Develop and implement segmentation strategies within SAP, ensuring accurate categorization and optimization of materials and vendors.

• Collaborate with business stakeholders to define requirements for segmentation processes and ensure that solutions are aligned with business goals.

• Perform detailed analysis to support the segmentation of products, suppliers, and other key factors to enhance decision-making and supply chain efficiency.

Collaboration and Stakeholder Management:

• Partner with business users, IT teams, and external vendors to ensure successful project delivery and problem resolution.

• Work closely with business stakeholders and cross functional teams to define functional requirements and transform them into SAP configurations.

• Provide inputs to create user documentation for SAP MM and Segmentation processes.

Continuous Improvement:

• Identify opportunities to enhance system functionality, streamline processes, and improve efficiency through automation and system enhancements.

• Stay up to date with SAP updates and industry best practices, particularly related to MM and segmentation functionalities.

Configuration & Customization:

• Lead the configuration and customization of MM & Segmentation to align with specific business needs.

• Ensure proper checks are applied before suggesting enhancements to the existing ERP system.

• Ensure the appropriate usage of SAP ChaRM processes to solution, design

Troubleshooting & Support:

• Provide ongoing support and troubleshooting for SAP MM & Segmentation solutions, resolving issues related to system performance, batch release workflows, and integration with other modules.

• Work closely with IT and business teams to identify and implement continuous improvements.

Stakeholder Engagement:

• Work with stakeholders across IT, business operations, quality assurance, and regulatory teams to define and prioritize requirements.

• Communicate technical concepts to non-technical stakeholders and ensure project milestones are met.

Stringent Compliance & Regulatory Adherence:

• Ensure all SAP solutions comply with relevant regulatory requirements, including GMP, FDA 21 CFR Part 11, and other applicable standards.

• Partner with Validation teams to develop and maintain validation documentation, including validation plans, test scripts, and traceability matrices.

Inspiring Team Leadership & Mentorship:

• Build and lead a high-performing team of SAP professionals, providing clear direction, coaching, and mentorship.

• Conduct regular performance evaluations and provide constructive feedback to team members.

• Foster a culture of continuous learning and professional development. Promote teamwork and collaboration, encouraging knowledge sharing and best practice adoption.

Qualifications:

• Bachelor's degree in Information Technology, Business Administration, Engineering, or related field.

• Master’s degree or relevant certifications (e.g., SAP Certified Application Associate in S/4 HANA and/or SAP BTP) is a plus.

Experience:

• 5+ years of experience with SAP, specifically in SAP MM (Materials Management) & Segmentation process and preferably within the Biotech / Pharmaceutical industry.

• Proven experience in SAP solution architecture S/4 HANA, Solution Analyst roles, including overseeing end-to-end project lifecycles.

• Strong understanding of materials management and supply chain processes within SAP. o Expertise in implementing and configuring SAP MM & Segmentation solutions, particularly in regulated environments such as pharmaceutical, biotech, or medical device manufacturing.

• Experience with SAP S/4HANA and integration with other SAP modules (MM, PP, QM) is required & Non-SAP modules (Rapid Response Kinaxis is plus)

Skills & Competencies:

• Expertise in SAP MM & Segmentation architecture, configuration, and implementation.

• Hands-on experience with SAP S/4HANA and related modules (MM, PP, QM).

• Knowledge of SAP integration tools such as, CPI, IDocs, BAPIs, and Web Services.

• Familiarity with cloud technologies and integration (e.g., SAP Cloud Platform BTP) is a plus.

Industry Knowledge:

• Deep knowledge of industry best practices in manufacturing, production, and quality management.

• Solid understanding of the Life Sciences industry, specifically the challenges and regulatory considerations related to batch release, manufacturing, and quality assurance processes.

• Familiarity with GxP (Good Manufacturing Practices), FDA regulations, 21 CFR Part 11, and other relevant industry standards.

Soft Skills:

• Strong leadership, self motivation, problem-solving, and analytical skills.

• Excellent communication skills with the ability to translate technical concepts into business language for stakeholders at all levels.

• Ability to work under pressure in a fast-paced environment and manage multiple projects simultaneously.

• Strong team player with a collaborative mindset.