Cell Therapy Account Manager - Kite

仕事内容

The Cell Therapy Account Manager (CTAM/Senior CTAM) has primary responsibility for developing the relationship with Kite’s Authorized Treatment Centers (ATCs) in Saudi Arabia and serves as the ATC’s primary point of contact with Kite. In this role, the CTAM is responsible for driving appropriate utilization of Kite’s CAR T therapies within the account and ensuring the delivery of a seamless customer experience. To accomplish these goals, the CTAM will cultivate strong relationships with account stakeholders, coordinate all of Kite’s activities within the ATC, develop strategic account plans and communicate the value of CAR T therapy to key account stakeholders. This position is field based.

Everyone at Kite is grounded by one common goal – curing cancer. We are at the forefront of immunotherapy and engineered T cell therapy. Our personalized approach is what sets us apart. Unlike traditional pharmaceutical manufacturing, our therapies are not created on an assembly line. With CAR T-cell therapy, we are reengineering a patient’s own immune cells to fight cancer — one patient at a time. We also are entering a pivotal time in our history with multiple planned launches and evolving competitive dynamics on a global scale. That means a fast moving, constantly changing environment and innovative culture, where we make discoveries every day – discoveries that include our own capabilities and our individual potential.

Key Responsibilities

• Develop Kite’s relationship with the account
• Build and maintain account profile for each aligned ATC
• Develop significant business relationships with senior account level leadership (including C Suite), Thought Leaders (TLs) and other decision makers / key stakeholders
• Serve as primary point of contact for the ATC and collaborate with Kite colleagues to create a streamlined, organized interface
• Identify and understand the needs of account stakeholders and collaborate with Kite cross-functional colleagues (e.g. Market Access, Marketing, Medical Affairs, Quality) to find or develop solutions
• Manage day-to-day operations within account, including:
• Coordinate all Kite operational activities (e.g. site qualification, site setup, patient treatment)
• Manage compliance-related activities (e.g. periodic audits)
• Provide clinical instruction to clinical staff (e.g. AE Management Guide, Product Insert [PI])
• Oversee activities in patient treatment areas to ensure Chain of Identify (COI) per SOP protocols
• Drive appropriate utilization within account
• Assess performance of Kite’s therapies within account and develop and execute strategic account plans to drive appropriate utilization
• Working in close collaboration with Marketing and Medical Affairs, routinely meet with key ATC stakeholders to educate on the use of Kite’s therapies and communicate the latest approved messaging and clinical data
• Maintain clinical expertise in basic principles of Hematology, Immunology, Non-Hodgkin's Lymphoma disease and treatment and Hematopoietic Stem Cell Transplantation
• Support key Kite strategic activities in Saudi Arabia
• Provide Medical Affairs colleagues with appropriate feedback and insights from interactions with healthcare professionals (HCPs)
• Provide support at professional meetings, including staffing exhibits, reporting on scientific sessions and facilitating meetings with TLs
• Facilitate and provide timely feedback to appropriate Kite management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities
• Cultivate relationships and actively participate in grassroots advocacy / engagement activities within territory to align with regional and national initiatives
• Operate in compliance with all laws, regulations and policies that govern the conduct of Kite activities

Basic Qualifications

• Demonstrated record of successful account management in large accounts (direct or indirect line leadership experience) and strong brand differentiation skills
• Deep clinical expertise in hematology / oncology disease and understanding of treatment landscape (3 - 5 years of experience)
• Strong clinical understanding of cell therapy and ability to manage complex treatment logistics
• Ability to appropriately access and handle business information in compliance with all applicable laws, regulations and / or Kite policies
• Bachelor’s degree
• Country / region specific exam / licensure requirements
• Requires at least 30-40% Travel

Preferred Qualification

• MBA or other related graduate level degree
• Demonstrated record of successful Oncology Account Management within academic setting