Associate Director, Clinical Resource Management

职位描述

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. Business Strategy & Operations (BS&O), in the Clinical Trial Capabilities (CTC) function, plays a key role in managing strategic initiatives and providing critical business-enabling capabilities in the Clinical Operations organization.

The Associate Director, Clinical Resource Management, is accountable for the end-to-end resource management process for Clinical Operations. You will perform portfolio and resource data analysis, resource modeling, forecasting and provide insights, resource recommendations and reporting to enable high-quality, timely planning and strategic decision-making regarding headcount utilization and capacity planning at an organizational level. You will play a key role, in partnership with the Clinical Operations Leadership Team, in the workforce planning process to maintain appropriate headcount levels and skillsets across Clinical Operations in alignment to the demand and financial plan.

You will also serve as the Clinical Operations liaison for technical and systems planning and troubleshooting. As assigned, you may also participate in strategic resource-related initiatives of increasing complexity, which may include managing sub-teams, and will be expected to play an active role in developing analytical, planning, and decision-making frameworks, methodologies, approaches, models and other tools that can benefit multiple team members.

This position is Site Based in Foster City, CA three days per week (Tues - Thursday).

RESPONSIBILITIES:

•Candidates need to be proficient in Planisware to progress forward in consideration for this role.

•Accountable for resource management process, guidance, and tools across Clinical Operations, including continuous monitoring and implementation of process improvements as needed.

•Actively participates and provides expertise to enable the optimization of Planisware as the enterprise-wide system and serving as a change agent for Clinical Operations.

•Acts as the lead Planisware/resource management subject matter expert in Clinical Operations.

•Monitors to ensure Clinical Operations compliance of the process, data accuracy, and reporting.

•Creates insightful reports, presentations, and forecasts that allow for actionable, strategic decision making by the Clinical Operations Leadership Team.

•Partners closely with the Clinical Operations Leadership Team to identify and track current and future personnel resource needs and assignments on a real-time basis, including identification of personnel availability to leverage across the organization.

•Provides guidance and recommendations, based on data, of the future resource needs for governance, latest estimate process, etc. for Clinical Operations functional areas as needed. This role is the consultant to the business on all things resourcing related.

•Partners with the Clinical Operations Leadership Team to develop mitigation plans to address gaps in demand and capacity and forecast vs baseline.

•Performs continuous risk analysis. Tracks and provides routine and ad hoc trending assessments. Identifies potential risk to operational needs and escalates to the Clinical Operations Leadership Team.

•As assigned, provides planning and decision-making support to other CTC BS&O team members, Clinical Operations Leadership Teams and Clinical Operations Resource Subject Matter Experts, including supporting key portfolio processes and analytical needs. May also directly own BS&O deliverables for assigned teams or projects.

•Works with cross-functional groups to evolve portfolio and resource planning and strategy approaches, methodologies, analytics, systems and tools to optimize Clinical Operations resource management.

•Makes recommendations that consider trade-offs to create an integrated resource plan that aligns with strategic objectives and supports business decisions.

•As assigned, provides recurring and ad hoc analytics, insights, recommendations and reporting to various cross-functional teams, leadership teams, Development Operations, and committees.

•Manage sub-teams involved in Clinical Operations resource planning and decision-making.

•Works with other CTC BS&O and Clinical Operations team members and cross-functional teams and leaders to define the analytical, planning and decision-making process and approach for resource management in Clinical Operations.

•As appropriate, analyzes, models and forecasts internal and external data to derive, structure and present key insights and recommendations that inform short- and long-term resource planning and decision-making.

•May manage task assignments and output quality of others supporting their work; coordinating input and resources across multiple business areas.

•Ensures own work complies with established practices, policies and processes or other requirements. Provides accurate and thorough input and recommendations into resource plans required to complete own deliverables. Tracks resources to ensure compliance with agreed resource allocation, including budgets.

Knowledge and Other Necessary Skills

•Strong leadership presence with demonstrated ability to lead without authority and influence stakeholders and/or teams.

•Demonstrated ability to be a fast learner.

•Demonstrated ability to be flexible and adaptable to change, to move between deliverables easily and provide support/expertise where needed.

•Demonstrates strong self-direction and initiative, working autonomously within established parameters and proactively anticipates and resolves roadblocks

•Proven analytical abilities as demonstrated through past experience, including quantitative modeling and complex problem-solving.

•Has significant industry knowledge, including knowledge of drug development, clinical trial management, decision analysis, business strategy

•Demonstrated ability to lead and influence projects and/or initiatives.

•Strong interpersonal skills and understanding of team dynamics.

•Strong communication and organizational skills.

•Strong negotiation and conflict resolution skills.

•Advanced knowledge and skill with Microsoft Excel, Planisware (including Timeline and Named Resource Allocation functionality) and other key tools used for business analysis, modeling and forecasting.

•When needed, ability to travel (limited).

Basic Qualifications:

Bachelor's Degree and Ten Years’ Experience

OR

Masters' Degree and Eight Years’ Experience

OR

PhD and Two Years’ Experience

Preferred Qualifications:

•PhD with 2+ years’ relevant analytical experience in life sciences.

•MA / MS / MBA with 8+ years’ relevant analytical experience in life sciences.

•BA / BS with 10+ years’ relevant analytical experience in life sciences.

•Where applicable, multiple years’ analytical experience in life sciences resource management, including experience working with cross-functional project teams and leadership teams

•Experience working with various resource management methodologies, data processing frameworks and analytical, modeling, forecasting, and reporting tools to derive and present targeted resource/data insights.

•Proven effectiveness delivering timely, targeted, meaningful, and high-quality analyses and insights to enable robust business decisions.

•Clinical trial management background is preferred, and project management experience is a plus.

•Experience influencing, facilitating decision-making and presenting to cross-functional teams and a senior-level audience is strongly preferred.

People Leader Accountabilities

•Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.

•Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.

•Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.