
Executive Director, Global Commercial Excellence Lead
米国 - カリフォルニア - フォスターシティコマーシャル/セールスオペレーション正社員仕事内容
At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers.
We set and achieve bold ambitions in our fight against the world’s most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come.
As the Executive Director, Global Commercial Excellence Lead, at Gilead you will lead enterprise-wide transformation of global commercial capabilities to fundamentally improve how Gilead engages customers, launches products, and delivers impact across markets. This role sits at the center of global commercialization strategy, shaping how sales, marketing, and customer experience evolve in an increasingly AI-enabled and omnichannel environment.
You will operate with high visibility across global leadership, owning critical initiatives that influence business performance, launch success, and long-term capability building.
What you will do
Drive Enterprise Commercial Transformation
Architect and scale global commercial excellence frameworks across sales, marketing, and product launch
Transition pilot programs into sustainable, enterprise-wide operating models
Embed AI-enabled and data-driven capabilities into commercialization processes
Lead Adoption & Change at Scale
Define and execute global adoption strategies with measurable behavior and business impact
Ensure successful implementation across regions through affiliate co-creation
Drive change management for complex, cross-functional transformation programs
Elevate Customer-Centric Commercial Execution
Enable differentiated, customer-first marketing and omnichannel engagement
Partner with field leadership to improve sales execution and customer experience
Support high-impact, competitive, and successful global product launches
Build and Lead Global Capabilities & Teams
Lead and develop a high-performing team focused on sales, marketing, and launch excellence
Institutionalize best practices and scalable frameworks across the organization
Partner closely with Global Digital & Innovation (GDI) and Global Learning & Development (GCLD) to embed capabilities
Influence Enterprise Strategy & Alignment
Collaborate across Commercial, Medical Affairs, Legal/Compliance, and regional affiliates
Act as a strategic advisor to senior leadership on risks, progress, and opportunities
Bring external insights and benchmarking to ensure industry-leading solutions
What success looks like (6–12 months)
- Clear enterprise adoption of core commercial excellence frameworks
- Demonstrated improvements in launch execution and customer engagement
- Scaled operating models replacing fragmented pilot initiatives
- Strong alignment across global and affiliate stakeholders
Basic Qualifications
Bachelor’s Degree and 16+ years of relevant experience, OR
Master’s Degree and 14+ years of relevant experience, OR
PhD and 14+ years of relevant experience
Preferred Qualifications
Deep expertise in pharmaceutical or biopharmaceutical commercialization
Proven success leading large-scale transformation programs
Strong experience across sales, marketing, and product launch excellence
Demonstrated ability to influence in a complex, matrixed global organization
Experience with digital, AI-enabled, and omnichannel commercial capabilities
Track record of enterprise-level strategy development and execution
Strong leadership presence with ability to engage senior executives
Excellent communication, stakeholder management, and change leadership skills
Global experience and enterprise mindset
Ability to thrive in fast-paced, dynamic environments
People Leader Accountabilities
•Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
•Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.
•Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.