Sr. Cell Therapy Account Manager (CTAM) – Quebec East

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Sr. Cell Therapy Account Manager (CTAM) – Quebec East

At Gilead, Creating Possible drives everything we do. It’s evident in our mission and core values. This is how we built a culture of excellence that is fueled by a passion for improving the lives of people around the world and advancing the care of patients suffering from life-threatening diseases.

Kite, a Gilead Company, is a biopharmaceutical company that is engaged in the development of innovative cancer immunotherapies. We are helping change the paradigm of cancer treatment and we are revolutionizing individually tailored therapies. That means a fast moving and constantly changing environment, where we make discoveries every day – discoveries that include our own capabilities and our individual potential. Teamwork is at the heart of how we work, and this role is a vital leader within our team.

The Role

We are seeking a qualified, highly motivated, individual with relevant experience for the permanent position of Sr. Cell Therapy Account Manager (CTAM) based in Quebec City.

Reporting to the Director, Sales/Cell Therapy Account Management, the CTAM will be responsible for driving differentiation of Kite products and partnering with internal and external stakeholders to build the footprint of CAR T delivery centres within the territory. You will also ensure effective execution of referral strategy to support community oncology/hematology centers to refer appropriate patients for CAR T.

As a core member of the National CTAM and Cross-Functional Territory team, this role is responsible for achieving commercial objectives through excellence in account plan execution, and industry-leading customer relationship management and support.

Travel is required for this role, including air and overnight travel.

How you will help to ‘Create Possible’

• Accountable for territory customer facing commercial efforts and responsible for achieving all product, market and expense targets
• Develop and maintain clinical expertise in principles of Hematology and Immunology, Non-Hodgkin’s Lymphoma Disease and Treatment, Stem Cell Transplantation, and build a strong understanding of Cell Therapy and patient pathways
• Develop and initiate strategies that create new business and support the onboarding, qualification, and efficiencies of treatment centers to ensure successful and safe delivery of CAR T-cell therapy
• In collaboration with the Cross-Functional territory team, coordinate market data and field insights to inform account plans and tactical execution
• Lead the development and execution of cross functional account plans with clear goals, tactics, accountabilities, and measurement.
• Refine effective referral strategies that will enable community oncology/hematology centers to refer appropriate patients to CAR T treatment centers
• Establish superior working relationships with key opinion leaders and key accounts to ensure exceptional service delivery and responsiveness
• Organize HCP learning activities or scientific exchange when learning needs are appropriately identified
• Provide support at professional meetings, including staffing exhibits, reporting on scientific sessions and facilitating meetings with Therapeutic Leads
• Represent Kite at national and international conferences and exhibitions
• Facilitate and provide timely feedback to appropriate management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities
• Establish and maintain productive and collaborative working relationships with cross-functional peers and teams across the organization
• Operate in compliance with all Canadian laws, regulations and policies that govern the conduct of cell therapy activities

Knowledge, Experience and Skills

• 5+ years of hematology/oncology experience, or other relevant specialty experience.
• Proven track record of high performance, embodying a “can-do” attitude
• Demonstrated ability and desire to provide unprecedented customer support across stakeholder

groups

• Demonstrated initiative and a willingness to work hands-on and with a sense of urgency, in a fast-paced, environment

• Possess strategic understanding of the hematology/oncology market.
• Commitment to be a contributing member of a high performing team where individual and team successes align
• Experience executing with products/therapies that require complex customer delivery, including

logistics management

• Ability to successfully work and collaborate with field-based and internal cross-functional partners
• Strong business acumen and ability to evaluate and apply data to inform decision-making
• Experience managing and executing in large accounts, including strategic planning, problem solving and conflict resolution
• Launch experience within hospital or speciality segment
• Working knowledge of regulatory and compliance requirements
• Exceptional organizational and time management skills
• Exceptional interpersonal and influencing skills
• Outstanding written, verbal and presentation skills with internal and external stakeholders

Gilead Core Values:

• Integrity (doing what's right)
• Teamwork (working together)
• Excellence (being your best)
• Accountability (taking personal responsibility)
• Inclusion (encouraging diversity)

We are committed to creating a healthier world for everyone – no matter the challenges ahead of us. Through bold and transformative science, we’re driving innovation that has the potential to become the next generation of life-changing medicines. Our ambition is evident in our mission. Because the impossible is not impossible. It’s what’s next.