
Director, Commercial Learning and Development
United States – RemoteCommercial/Sales OperationsRegularDescrizione del lavoro
Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide.
Reporting to the Executive Director, US Commercial Learning and Development, the individual in this role oversees the development of all training curriculum, provides expertise in the implementation and sustainment of the program, and provides mentorship and development to a team of therapeutic area training managers.
This is a U.S based (remote) position that will require up to 25% travel.
Job Responsibilities
- Lead the design, development, and implementation of learning and development programs for the U.S
- Lead and guide new hire orientation, onboarding and knowledge/skill-based training
- Design, develop and deliver employee development programs with HR Business Partners
- Partner with management to define training needs through determination of knowledge gaps and needs assessment
- Actively seek out new, cutting edge technology to further improve training initiatives and build efficiency
- Stay abreast of and leverage Gilead best practices, and industry best practices
- Support process for evaluating training effectiveness; revise training and/or training plan as needed
- Identify, develop and deploy appropriate learning mechanisms to include: instructor-led, and web-based acknowledge training
- Drive strategic management of Learning Management Systems (LMS)
- Incorporate motivating, creative, and interactive training techniques to enhance the training experience, in an effort to maximize learning and retention
- Formulates management development criteria, programs and management training across all therapeutic areas
- Partner with senior members of various internal departments to ensure that Learning and Development understands the strategic vision of the departments
- Use broad strategic thinking to analyze the characteristics of the business environment and the challenges to developing training needs
- Analyze the return on investment for training expenditure in areas of concentration, and make changes to ensure training remains relevant and valuable to the business
- Partner with other regional commercial operations function leads to establish highly strategic plans and objectives
Knowledge & Skills
- 12+ years of work experience with Bachelors degree out of which 10+ years of total experience related to training, sales and sales management in the biotech or pharmaceuticals industry, including 3+ years of experience in commercial training
OR 10 + years of relevant experience with a master's degree
- Excellent verbal, written and interpersonal skills in order to lead, interact with, focus, resolve conflict and drive consensus among individuals from a variety of cultures and disciplines
- Must possess in-depth negotiating, influencing and consulting skills and proven project management skills
- Proven curriculum development and instructional design skills
- Fundamental understanding of business strategy and how to link HR initiatives to business initiatives
- Be able to work independently and have the ability to manage multiple projects
- Expert with web-based training tools and high level technical & computer skills
- Understanding of learning principles and application in a technical business environment
- Experience in the learning design and development process required
- Medical or clinical background is a plus
- Experience in HIV, HBV and HCV is plus
- High proficiency in English, both spoken and written
- Advanced degree is preferred (MS, MBA or Doctorate).
People Leader Accountabilities:
•Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the
way they manage their teams.
•Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current
performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and
realize their purpose.
•Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding
them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.