Director, Market Access Program and Process Excellence

Descripción del trabajo

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. The Director, Market Access Program and Process Excellence within the Market Access Operations team in U.S. Market Access organization will drive design and execution for key projects, system upgrades/implementations, and process improvement initiatives. This role will report to the Senior Director, Contract Process Excellence and will collaborate with senior leaders and business partners across Market Access operations teams, Market Access, IT, other cross-functional partners, and external vendors.

The successful candidate will have experience leading technology implementations, demonstrate strong project management skills, be highly organized, and be able to manage large, complex projects in a dynamic environment.

This position is ONSITE at our HQ in Foster City, CA.

Key Responsibilities:

• Lead program management across Market Access Operations systems and processes including design, resourcing, vendor management, budget, conflict resolution, and pull through of Contract Process Excellence team priorities
• Coordinate idea generation, project identification, prioritization, and overall selection, ensuring that projects are integrated with business strategies
• Identify, implement, track, and report on process efficiency initiatives to drive incremental cost savings, operational enhancements, and/or duplicate discount reduction
• Direct multiple interrelated complex technical projects end to end within prescribed timelines and ensure that all stakeholders are fully informed and knowledgeable of project activities and their status
• Facilitate organizational change management for key projects, system implementation, upgrades, enhancements, and transition, and new initiatives including rationale, benefits, and impact
• Engage with key stakeholders to support department efforts in solving complex problems and improving performance
• Collaborate with operational teams, business process owners, cross-functional stakeholders, and subject matter experts on drive recommendations
• Develop and maintain detailed work plans for key initiatives, including project tasks, milestones, work assignments, schedules, plans, resources, budgets, and status reports
• Identify and manage project risks through proactive communication with project teams, sponsors, and stakeholders
• Facilitate the sharing of best practices and project successes across the organization
• Develop and implement communication strategies to effectively share information with a broad set of stakeholders
• Support teams assigned to implementing the recommendations
• Collaborate with project teams and senior leaders to address issues and develop remediation plans
• Navigate multiple projects and initiatives in an dynamic, evolving environment

Basic Qualifications:

Bachelor's Degree and Eight Years’ Experience

OR

Masters' Degree and Six Years’ Experience

OR

Ph.D.

Preferred Qualifications:

• Project management experience and Six Sigma qualifications
• Familiarity with Model N and industry contracting and operations systems/processes
• Ability to navigate internal organization/processes, mobilize key stakeholders, and engage colleagues; able to influence without direct authority
• Strong communication skills with the ability to break down complex situations into simple stories and recommendations
• Highly resourceful, process-oriented individual with operational rigor and strong project management capabilities
• Proven cross-functional collaborator and business partner, contributing to teams to achieve overall objectives
• Self-starter who thrives in a fast-paced, collaborative, and innovative environment
• Ability to synthesize inputs from various stakeholders into coherent deliverables
• Strong advocate of change with an understanding of change management strategies
• 5+ years of experience in roles with increasing responsibility and exposure to multiple functions
• Proficiency in Microsoft PowerPoint and Excel.
• Willingness to travel as needed.

People Leader Accountabilities

•Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.

•Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.

•Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.