Senior Director, Global Commercial Data Management, Governance & Operations

Description de l'emploi

As Senior Director, Commercial Data Management, you would report to the Head of Data Strategy and Architecture, Digital Innovation within Global Commercial Operations. Based in Foster City, CA, you would hold responsibility for managing all data across Global Commercial Operations, G9 core countries, and brands. You would also work in close collaboration with Marketing Sciences, the R&D organization, Procurement, Medical Affairs, Manufacturing, IT, and other functions at Gilead and is expected to operate with a “one Gilead” mindset. The ideal candidate will work well with these different functions and stakeholders, to implement the Commercial data backbone, in combination with (similar) non-Commercial efforts.

Finally, you would be responsible for designing and implementing the MDM backbone for our Commercial organization.

Key Responsibilities:

Operationalize commercial data governance, in sync with the Global Data & Analytics backbone Implementation & enterprise efforts:

• Design data governance & business rules governance. Draft, implement and own data usage policies for the commercial organization.

• Define, implement and manage operating model and change management considerations for data governance across commercial

• Establish data as an enterprise asset by x-functional partnering

• Represent commercial interests at the enterprise data governance council

• Develop data architecture in sync (&partnership) with the IT driven technical architecture

• Design the enterprise analytics work bench, leveraging the cutting-edge AWS technology stack

• Design and implement Knowledge Management processes, allowing for x-collaboration between functions, geographies and affiliates of Gilead

Partner:

• Collaborate with other functional leads to developed and implement a harmonized data acquisition process, data on-boarding, and utilization considerations.

• Serve as the internal expert for consulting on the existing data sources, along with the pros and cons.

• Organize knowledge sharing sessions, bringing in industry experts and vendor partners with information on trends and best practices

• Collaborate with Marketing Sciences as the data partner to deliver actional insights to the business

• Operate with Enterprise mindset, with a strong focus on outcome

Ensure Data Quality, Privacy and Protection:

• Publish key data governance policies (e.g. Data Quality, Data Definition, Data Creation policies), in collaboration with cross functional data governance council

• Partner with legal and compliance to account for and uphold diverse privacy and compliance requirements across geographies.

• Operationalize technology and process-based protections for data integrity, privacy, and regulatory compliance, including assurances for analysis validity

• Be abreast of the changing regulations relating to Pharma Commercial Data and ensure compliance with the regulations – from the systems and data consumption perspective

Leadership:

• Impeccable credibility as a commercial data expert and partner to the brand teams, country teams and other cross-functional partners

• Enable internal and external data scientists and marketing sciences colleagues to leverage data & systems available by providing resources, tools, and trainings

• Negotiate “One Gilead” contracts with third party providers

Knowledge, Skills, and Abilities:

• Bachelor's degree with 14+ years’ experience with extensive knowledge of technology led business strategy transformation; or 12 years with MBA/MS or Doctoral degree

• Proven leadership in the pharmaceutical and or/health tech industry. Knowledge of analytics approaches in biopharma including descriptive and predictive analytics as well as primary research approaches in competitive intelligence, quantitative and qualitative market research

• Understanding of emerging capabilities in natural language processing, unstructured data, etc. and potential application in pharma/health care

• Ability to translate complex da ta insights into actionable business recommendations

• Recruited, developed, mentored and motivated executives as well as built teams of Data Analysts, Data Scientists and Data Designers that deliver results and achieve objectives to support business needs

• Excellent influencing and networking skills paired with stakeholder management experience in a multi-layered global environment

• Experience in Agile methodology and execution and design thinking

• Availability to travel internationally as required

Competencies:

Results orientation. The ideal candidate will thrive in a fast-paced, high-growth environment. He/She will have a strong drive to meet and exceed goals, even under adverse circumstances, and is willing to take ownership of problems and make decisions in order to move forward. The candidate will be adept at clearly defining objectives and priorities and establishing appropriate milestones through a strong understanding of the market and innovative approaches. He/She will assign accountability and incorporate disciplined processes to ensure success and nimbly handle ‘derailments’ with contingency plans and coordination.

Team leadership. The successful candidate will have demonstrated the ability to build, develop, and motivate a team as evidenced by effective hiring, coaching, and mentoring of direct reports. Additionally, this individual will have a track record of successfully leveraging diversity of thought to achieve the highest level of results. The ideal candidate will develop an inclusive culture comfortable with challenging current market paradigms to achieve and exceed goals. He/She will also have constructed an appropriate succession plan and process.

Strategic Orientation. The successful candidate will be able to articulate evolving priorities for the business, identify market opportunities and adapt short-term plans. This includes the ability to strategically assess customer needs and build/execute specific, segmented strategies to win business across a diverse set of customers. The successful candidate will have passion for, and success in, developing commercial strategies that have measurable business impact.

Collaboration and Influence. The qualified candidate must be able to influence without ownership, which they will do by demonstrating competence and confidence, being personally accessible and likable, being a good listener, use fact-based persuasion, passion, and persistence as appropriate to the audience and issue at stake. Gaining the support and involvement of key internal constituencies will be critical to success, as will influencing those important constituencies external to the company. The successful candidate must therefore have excellent skills at influencing outcomes and shaping and catalyzing dialogue across and outside the organization. Credibility and integrity are critical attributes to effectively command the respect and trust of key individuals.