Senior Manager, Sales Analytics & Operations

Description de l'emploi

Kite is seeking a highly motivated and experienced Senior Manager, Sales Analytics and Operations to join our team. The ideal candidate will play a critical role in driving sales planning and performance through data-driven insights and operational excellence. This position requires a strategic thinker with robust, hands on, analytical skills and a deep understanding of the biotech industry. Responsibilities include:

Sales Analytics

• Conduct proactive analysis on all aspects of sales and implementation data to identify opportunities for performance improvement and actionable recommendations.

• Interact regularly with Sales Leadership to develop sales analysis and reporting on sales performance, on-going regional and territory analyses, and account planning.

• Lead the implementation of physician and account targeting strategy.

• Manage the update of account performance metrics and attributes on relevant account planning resources.

• Conduct ad hoc analyses using SQL and/or BI tools to support field program and follow through.

• Generate actionable insights on sales implementation strategies and commercialization efforts.

Operations Excellence

• Coordinate and collaborate with internal and external partners to execute on field initiatives.

• Aid in developing new processes and workflows within the systems to improve sales productivity and effectiveness.

• Contribute and/or manage projects related to sales force sizing/balancing, and ROI analyses of field effort and effectiveness.

• Drive the development of standard weekly, monthly, and quarterly metrics, reports and dashboards with Global Data and Digital Innovation (GDDI) team.

• Manage the incentive compensation program from end-to-end.

• Guide and implement the sales goal setting process and administration with the field.

• Perform periodic field incentive plan health check to ensure plans meet business targets.

• Ensure data quality, consistency, and accuracy by establishing and maintaining data governance processes for field data in partnership with the Data Solutions team.

Basic Qualifications:

• High School Degree and 12+ years of relevant industry experience; OR

• Associate Degree and 10+ years of relevant industry experience; OR

• Bachelor's Degree and 8+ years of relevant industry experience; OR

• Masters' Degree and 6+ years of relevant industry experience; OR

• PhD and 2+ Years Experience

Preferred Qualifications:

• 6+ years of experience in pharmaceutical sales analytics or commercial analytics

• 4+ years of experience in a commercial analytics role, preferably in oncology, hematology, and/or rare diseases

• Excellent analytical and technical skills (e.g. Excel, Tableau, SQL, SFDC/Veeva, etc.).

• Proven ability to extract insights from working with large, imperfect, data sets.

• Excellent knowledge of and demonstrated experience with secondary market data including claims data (meaning of data, limitations of data, ability to manipulate, conduct ad-hoc analysis, etc.).

• Strong project and task management, analytics, and communication skills.

• Proficient in MS Office Suite (e.g. MS Excel, Access, Word & PowerPoint) is required.

• Proven results partnering and collaborating with Commercial teams.

• Knowledge of SQL, and/or other BI or data visualization tools (Alteryx, Tableau, PowerBI, etc.) is required.

• Thorough knowledge of field commercial systems and technology.

• Excellent communication and presentation skills to convey complex findings to non-technical stakeholders, and impact resolution making.

People Leader Accountabilities:

• Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.

• Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose.

• Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.