
Invoice Operations Specialist - PTP
United States - North Carolina - RaleighFinance & AccountingRegularJob Description
Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide. Headquartered in Foster City, California, Gilead has operations in North, South and Central America, Europe, Africa, Asia and Australia. Gilead makes it a priority to increase access to its medicines for people who can benefit from them, regardless of where they live or their economic status.
The Invoice Operations Specialist reports to the Senior Manager Invoice Operations with responsibility for execution of invoice processing, compliance and month end close. The focus of the role is to execute invoice processing aligned to best practice, improve invoice processing efficiency through increased use of technology enablers to improve straight through processing, address continuous improvement opportunities and optimize P-card adoption. Support common processes for invoice processing worldwide unless dictated by country statutory requirements.
The successful candidate will be expected to be highly self-motivated and innovative, with proven experience in successfully supporting a best in class invoice operations program, providing best practice service delivery and actionable business insights through data and analytics. Be an advocate to digitalize and automate invoice operations through, RPA, AI and other emerging technologies to create capacity, increase efficiency, quality and control of our processes.
Key Responsibilities include:
Execute end to end invoice processing
Review invoices for accuracy and completeness.
Support month end close and PTP accounting
May perform data entry of invoices to include but not limited to: scanning, invoice
matching, coding, and routing for approvals.
Perform clerical duties such as: mail distribution, filing, and completing forms or reports.
Answers Payables and Purchasing inquiries by clarifying desired information; researching, locating, and providing information.
Resolve problems by analyzing reports apply good judgment and escalate unresolved issues.
Actively participate in process improvement initiatives.
Maintain process integrity, internal and SOX controls, and ensure compliance with the Controller’s Manual and all applicable laws and regulations.
Accountability for service delivery against agreed and evolving KPI’s and service partnership agreement
Support strategic and cross functional projects.
Act as the point of contact to resolve Invoice Operations issues and escalations
with business partners
Collaborate and partner with cross functional business partners and International
colleagues to identify and implement options to improve the quality of service delivery from a global perspective and pursue opportunities for global process delivery in line with best practice.
Other duties and special projects, as assigned
Knowledge and Skills:
Aspire to deliver an exceptional customer experience and process excellence
A focus on innovation and continuous improvement
Business Partnership, build relationships and trust, share ideas and work collaboratively
Strong analytical skills and a critical thinker; must have the ability to use excellent judgment and resolve issues with dexterity and effective decision making.
Support development of global process maps; desk-top manuals and documentation
Delivery of process related training
Excellent interpersonal skills, an inquisitive mind, and the ability to work effectively with multiple, cross-functional stakeholders.
Excellent communications skills: written, verbal, and presentation
Results orientation: The ideal candidate will be results-driven and must thrive in a fast- paced, dynamic environment.
Ability to operate successfully across diverse geographical locations and cultures
High level of self-motivation, positive attitude, drive for achievement and a strong work ethic
Basic Qualifications:
High School Degree and Six Years Experience OR Associate's Degree and Five Years Experience OR Bachelor's Degree and Four Years Experience OR Masters Degree and Two Years Experience
Demonstrated understanding of PTP and Invoice Operations best practices and emerging technologies required.
Knowledge of US GAAP and SOX Controls required.
Proficiency with SAP is required
Advanced proficiency with Microsoft tools (Excel, Outlook, Word, Visio, PowerPoint) required
Preferred Qualifications:
Experience working in a multinational or global Finance organization
Experience in biotech or pharmaceuticals industry a plus