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Sr Trade Operations Specialist

Singapore - SingaporeManufacturing Operations & Supply ChainRegular

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JOB OVERVIEW / SUMMARY

Manage the commercial supply chain within the GPS region through close collaboration between commercial leads and distributors to minimise forecast volatility, new product introduction, as well as cross functional order book management with Gilead stake holders including Customer Service, Supply Planning, Quality, Regulatory, Artwork & Label Operations to ensure uninterrupted supply to markets.

JOB RESPONSIBILITIES

  • Quality evaluation of Purchase Orders in compliance with Distribution Agreements

  • System Price Maintenance

  • Maintain rolling commercial forecasts in collaboration with distributors & Commercial Lead

  • Minimise forecast variance

  • On-boarding of new distribution partners

  • System setup of new client ship to location

  • Manage NPI within GPS regions

  • Collaborate with Key stake holders on product/licence withdrawals

  • Manage open order book in collaboration with stakeholders to achieve OTIF

  • Chair weekly meetings with Commercial Leads to review open order book & escalations

  • Reporting & Analysis of regional activity

  • Run Basic SAP Reports

  • Adherence to SOPs & GMP/GDP Regulations

  • Review, Update and maintained SOPs and Work Instructions

  • Handles general customer service inquiries and routes questions to appropriate resources within Gilead

  • Support the activities for regional distributor tenders

  • Review opportunities for operational efficiency through supply chain optimisation

  • Participate & prepare regional data for S&OP Meetings

  • Support other GPS trade operations sub-regions if required

  • Any other reasonable request to support GPS Trade Operations activities


KNOWLEDGE & SKILLS

  • Administrative skills specializing in order management, logistics, supply chain management

  • Develops solutions to a variety of routine as well as moderately complex problems.

  • Demonstrates good organizational skills and verbal and written communication skills.

  • Able to spend majority of time working independently with little guidance using well-defined procedures.

  • Experience in writing SOPs

  • SAP

  • Advanced Excel Skills

  • Advanced English


EDUCATION & EXPERIENCE

  • Supply Chain & Logistics Experience

  • Pharma Experience preferred

  • Knowledge of cold chain supply chain desirable