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Commercial Contracts Coordinator

United States - California - Foster CityCommercial/Sales OperationsRegular
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Job Description

This role resides in the Sales Analytics & Operations department, within Commercial Operations function, reporting into the head of Commercial Contracts Governance & Operations team. We are looking for individuals who thrives in a high-volume, fast-paced, high-performing and collaborative corporate environment, who excels at and enjoy client service, and who take pride in owning and

producing high-quality work product and independently managing their workload.

This role is part of a dedicated team of Commercial Contract Coordinators, who will support the day-to-day operations of the US commercial contracts process, which will improve speed to execution, drive process improvement and increase compliance.

Primary Responsibilities and Qualifications:

  • ·Provide support to the commercial business in executing work orders by following well established SOPs
  • Acts as a single point of contact for the end-to-end execution of the commercial contracts process, while working with
  • multiple stakeholders and internal partners
  • Contract Coordinator team is embedded within the Commercial business to drive training & education, process improvement and compliance
  • Manage a wide range of legal documents [Ex: MSAs, CDAs, Work orders etc] to support commercial organizations in collaboration with Commercial Project Team Leads.
  • Vendor Management: vendor onboarding process, contracts process, template management, DocuSign, invoicing, manage business relationship as main liaison for contracts, and closeout procedures
  • Supports as a technical resource/SME for our internal contracts workflow platform (CPAF), our contract automation tool (G.CAT), and our overall contracts process along with other internal department tools.
  • Recognizes need and maintains database maintenance in all tools, reports, and information management
  • Preforms analysis, data integrity, and quality control checks to identify areas of improvement on contract request and oversee reporting to management
  • Research and resolve questions from stakeholders pertaining to contracts, systems, PO’s, vendor onboarding etc.
  • Must be willing and able to collaborate across many individuals within Gilead, including Legal, Privacy, IT Security, Procurement, and various compliance teams
  • Develop training content and provide continuous education and training to stakeholders in individual 1:1 settings or small group settings
  • Demonstrate excellent judgment to escalate appropriate matters to the applicable channels when needed and is curious to learn and develop
  • Maintains visibility across the entire process and assists with the development of policies and procedures, including creating and updating contract templates.
  • Appropriately manage workflow, set appropriate priorities with clients, and deliver results efficiently
  • Think creatively, devise solutions to challenging problems, and effectively drive issues to closure
  • Advance a positive spirit of partnership and fosters team camaraderie.

Knowledge and Skills:

  • Extensive knowledge and understanding of Gilead Sciences Contract process and systems involved in the contracts processing

  • Time management skills and demonstrated ability to multi-task with minimal errors

  • Strong Project Management Skills and ability to work under minimal supervision

  • Ability to work with and coordinate demands from multiple internal customers; highly collaborative

  • Demonstrate ability to take initiative is preferred:

  • Excellent task management skills including proactivity planning prioritization and objective setting

  • Ability to recognize and interpret business issues/opportunities and recommend solutions

  • Ability to work on moderately complex assignments, but requires judgement in resolving issues or making recommendations.

  • Present information in an accurate and persuasive manner to all levels of management.

  • Fluency in conversational and written English is required

  • Ability to provide high-level professional support executives and to establish effective working relationships with a diverse range of Stakeholders through interpersonal, verbal, and written channels.

  • Actively listen, trust and respect all stakeholders to develop an impactful business partnership

  • Understanding/awareness of the pharmaceutical business model

Required Qualifications:

  • 3+ years of experience with High School diploma or 2+ years with AA

  • Flexibility and willingness to learn new processes and skill sets.

  • Good attention to detail, proficient in Microsoft Office applications, and willingness to learn document comparison and