Associate Director of Commercial Learning and Development

仕事内容

We are seeking a highly motivated individual to join the Kite U.S. Commercial Learning and Development team as an Associate Director of Commercial Learning and Development (CL&D). The Associate Director will be responsible for developing, maintaining, and delivering disease, therapy, account management skills, market knowledge, and operations training. This training is intended for members of the Commercial organization, including Market Access, and will provide a conduit to all cross-functional Commercial partners in identifying, building, and executing training to meet the development needs of the Commercial, Marketing, and Payer organizations.

This position is site Based in Santa Monica, CA (no ability for remote) with 50% travel for training initiatives, meetings, and project management skills.

Key Responsibilities of the Associate Director of Commercial Learning and Development include:

• Designs and recommends training programs for field personnel to improve the knowledge and application of selling techniques that mutually benefit Kite and the customer by providing accurate and persuasive information about our products and services

• Develops Commercial training criteria and programs through internal teams and external vendors within an assigned therapeutic area

• Maintains subject matter expertise for disease states, products, and therapeutic areas aligned with Kite’s portfolio and account management strategy

• Coordinates with Regulatory, Legal, and Medical for PRC review and approval of training materials

• Collaborates with cross functional teams (Commercial, Market Access, Quality, Supply Chain Logistics, Kite Konnect/Patient Support Services, Business Operations) to implement disease state, product, and therapeutic training and as well as operations and logistics training

• Manages vendors and performs project management functions during development of new and existing training content

• Manages the development and planning of initial training for new Commercial hires

• Coordinates the involvement of internal and external training participants

• Partners with relevant internal departments, including Marketing, Commercial (Leadership, Field Sales, Director National Accounts and Regional Trainers), Commercial Operations, Medical Information, Legal, Business Conduct and Regulatory

• Uses sales performance metrics and analysis to identify areas of improvement in the existing training and development design and roll-out methodology

• Identifies the business process and actions where a work unit needs to excel in order to achieve its goals

• Supports designing and developing the follow through of training offerings at National Meetings, POA Meetings and Launch Meetings

• Continually assesses current training offerings to identify areas for ongoing improvement and opportunities requiring the development of additional training content

• Assists in the training sessions for Marketing pieces or strategies that will be rolled out to the Field Teams (CTAS, CTAM, and MAD organizations)

• Develops and implements the Commercial Training Program operational platform including establishing standard operating procedures, timeliness, curriculum and resources for:

o Business conduct training

o New-hire orientation

o Core knowledge-based training for Hematologic Malignancies

o Core skill-based training

o Preceptorships

o Managerial training

o Professional/career development

Basic Qualifications:

Doctorate and 2+ years of experience

OR

Master’s degree and 8+ years of experience

OR

Bachelor’s degree and 10+ years of experience

OR

Associate degree and 12+ years of experience

OR

High School Diploma / GED degree and 14+ years of experience

Preferred Qualifications:

• 2+ years of Oncology or CAR-T experience

• Experience in the hematology therapeutic / transplant area

• Commercial sales training experience

• Management experience

• High level of initiative and desire to work in a dynamic, exciting work environment

• Deep skills in curricula and content design and development

• Exceptional presentation, facilitation, and written communication skills

• Ability to work cross-functionally in a solutions-oriented manner

• Excellent planner with ability to formulate, develop and execute training strategy and promote collaboration, partnerships and relationships among the participants in a design project

• Excellent commercial training skills and thorough knowledge and/or expertise in each area (e.g., selling skills, core business skills, specialized skills)

• Knowledge of clinical, product, compliance, work rules, and sales force automation

• Demonstrated ability to manage budgets

• Expertise with technology platforms (e.g. iPAD, LMS, Vault) and programs (e.g. MS PowerPoint, MS Word, MS Excel, Adobe Professional)

People Leader Accountabilities

•Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.

•Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.

•Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.