Associate Director, Sales Analytics & Operations

Job Description

Kite is seeking a highly motivated and experienced Associate Director, Sales Analytics and Operations to join our team. The ideal candidate will play a critical role in driving sales planning and performance through data-driven insights and operational excellence. This position requires a strategic thinker with robust, hands on, analytical skills and a deep understanding of the biotech industry. Responsibilities include:

Sales Planning and Analytics

• Lead field force KPI development, performance reporting including design and implementation of field facing dashboards and reports, enabling effective pre-call planning and a thorough understanding of performance and opportunities for a geography (national, regional, territory).

• Analyze sales performance and field execution data to identify trends, opportunities, and areas for improvement.

• Collaborate with sales leadership on developing analysis to better understand and target business opportunities in their geographies.

• Conduct analytics projects to inform a range of business issues including field force targeting, call planning, sales force sizing, and account planning.

• Work with brand teams to setup analyses to measure effectiveness of marketing tactics.

• Lead field force effectiveness initiatives by collaborating with Sales, Marketing, Integrated Insights, and Commercial Learning & Development, to generate actionable insights and optimize performance.

Operations Excellence

• Lead territory optimization and realignment processes to ensure balance in workload while maximizing business opportunity.

• Generate on-time monthly and quarterly deliverables with rigorous data quality control.

• Coordinate with Sales, Marketing, Global Data & Digital Innovation, and other stakeholders to ensure alignment on project scope, business requirements, and timeline.

• Lead user testing, training, and adoption of reports and dashboards.

• Recommend and drive continuous improvement initiatives to enhance sales effectiveness and efficiency.

Basic Qualifications

• High School Degree and 14+ years of relevant industry experience; OR

• Associates Degree and 12+ years of relevant industry experience; OR

• Bachelor's Degree and 10+ years of relevant industry experience; OR

• Masters' Degree and 8+ years of relevant industry experience; OR

• PhD and Two Years Experience

Preferred Qualifications:

• Prior work experience in Pharmaceutical/biotech Commercial Operations and Analytics functions

• Proven ability to extract insights from working with large, imperfect, data sets

• Strong project and task management, analytics, and communication skills

• Proficient in MS Office Suite (e.g. MS Excel, Access, Word & PowerPoint) is required

• Knowledge of SQL, and/or other BI or data visualization tools (Alteryx, Tableau, PowerBI, etc.) is required

• Experience in rare disease and/or therapies requiring patient hub services are a plus

• Candidates in this role are expected to be hands-on with ability to setup and conduct data analysis, project management, prepare and deliver presentations to Director/Sr. Director level audiences.